At SocialMonie, we are committed to providing a transparent and efficient platform for freelancers and clients to collaborate effectively. Please carefully review our Refund Policy below:


1. No Refund Policy

All payments made on SocialMonie are non-refundable. Once a project or task is assigned and payment is made, it is the responsibility of both the client and freelancer to ensure that the task requirements are clearly communicated, agreed upon, and fulfilled.


2. Responsibility of Users

  • Clients: Before assigning a task or making any payment, ensure that the project details, deliverables, and expectations are well-defined and agreed upon.
  • Freelancers: Once a project is accepted, you are expected to deliver quality work within the agreed timeline and specifications.

3. Dispute Resolution

In cases of disputes or dissatisfaction, SocialMonie encourages both parties to communicate directly and resolve any concerns amicably.

  • If a resolution cannot be reached, users can contact SocialMonie support for assistance; however, refunds will not be processed under any circumstances.
  • Clients may request revisions from freelancers within reasonable limits as part of a fair working agreement.

4. Exceptions

The "No Refund" policy applies to all transactions unless otherwise required by applicable laws or regulations. SocialMonie reserves the right to review cases of proven fraud or platform misuse.


5. Acceptance of Policy

By using SocialMonie, users agree to this No Refund Policy. It is the responsibility of all users to understand and accept these terms before engaging in any transactions on the platform.

For further assistance or inquiries, please contact SocialMonie Support.

Note: This policy ensures transparency and protects both freelancers and clients, encouraging clear communication and accountability on all tasks and projects.

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